Making a Claim

If you're wondering how to make an injury claim and what then happens, we can give you the free and independent help you need.

Overview

How to make a personal injury claim with us

If you’ve been injured in an accident that wasn’t your fault, please don’t suffer in silence. No one deserves to be left without support, so we’re here to help you.

We aim to make the claims process as simple and stress-free as possible. We don’t believe that claiming after an accident should add pressure to an already stressful situation.

It’s also why we cut out the legal jargon and can put you forward to the right solicitor for your claim type.

What types of accidents can I make an injury claim for?

Personal injury applies to many kinds of accidents. These are the most common types of personal injury claims we handle. Use the links in this section if you’d like more information.

Road traffic accidents (RTA)

You make a claim for physical damage to your vehicle on the motor insurance policy of the party responsible for the accident. The costs are covered by the insurance of the party to blame.

But motor insurance doesn’t cover lost income, treatment costs or the pain and suffering that might be caused by that accident. An example would be making a whiplash claim. It doesn’t matter if you were the driver, a passenger, a pedestrian or cyclist. If you were hurt and it wasn’t your fault, it’s likely we can help you make a claim.

Whether you want to know how to make a whiplash claim or make a car accident claim, you can find out more about road traffic accidents.

Accidents in the workplace

Your employer is responsible for keeping you safe at work. They are obliged by law to make it a safe place to do your job in all reasonable ways. They’re also under a duty to train you properly and ensure you have any personal protection equipment (PPE) you need that’s up to the task.

Being hurt at work can be really stressful. You may be feeling anxious about your job and concerned about your income. Naturally, you may also be feeling reluctant to make an injury claim against your employer.

Health and safety at work legislation protects your health, and employment laws protect your rights against constructive or unfair dismissal. If you find yourself in this position, chances are we can help you make it right.

Slips, trips and falls

It’s easy to think that slips, trips and falls are pretty minor things. The truth is they regularly result in serious injuries like head and brain trauma, broken bones and spinal injuries.

They happen every day in supermarkets, shops and on the street. The person responsible for keeping the area properly maintained could be the business owner, landlord or the local council. Regardless, they have a duty to maintain the area properly and if they’ve not done so, then your accident injury will be their fault.

Fatal or catastrophic injury

Losing someone you love or seeing them terribly injured in an accident that wasn’t their fault is an overwhelming situation to face. Nothing can fix what you’ve been though.

At such a tough time, we’re here to offer confidential and compassionate advice. Compensation can help with the critical support for those left to pick up the pieces.

Medical negligence

Medical negligence can be caused by any form of negligent or incorrect medical, dental or optician (ophthalmological) treatment.

You may be eligible to make a medical negligence claim if there was:

A failure to diagnose, a misdiagnosis or a delay in diagnosis that injured you or made a pre-existing condition worse.
A mistake during surgery that injured you or worsened a pre-existing condition.
An incorrect prescription of medication or any other form of erroneous medical treatment that caused you harm.

We can help you make an injury compensation claim if your physical well-being has been put at risk.

We can also help with how to make a medical negligence claim and how to make a claim against a hospital for negligent treatment that left you in excessive pain.